Payment Policy

At Luxx Brand, we aim to provide a secure, simple, and reliable payment experience for every customer. This Payment Policy explains the accepted payment methods, security practices, and billing procedures used on our website.

1. Accepted Payment Methods

We accept secure online payments through trusted payment providers, including:

  • Major credit and debit cards (such as Visa, MasterCard, American Express, and Discover)
  • Other payment options made available at checkout through our secure payment gateway

All payments are processed in U.S. Dollars (USD).

2. Payment Security

Your payment security is important to us.

  • All transactions are processed through secure, encrypted payment gateways
  • Our website uses SSL (Secure Socket Layer) encryption to protect personal and payment information
  • Luxx Brand does not store or have access to your full payment card details

3. Payment Authorization

By placing an order on our website, you authorize Luxx Brand to charge the total order amount, including applicable taxes.

  • Orders are processed only after successful payment authorization
  • Orders will not be shipped until payment is confirmed
  • We reserve the right to hold or cancel orders if payment authorization fails or appears suspicious

4. Failed or Declined Payments

If your payment is declined or unsuccessful:

  • Please verify that your payment details are entered correctly
  • Contact your bank or card provider for assistance
  • Try an alternative payment method if available

Luxx Brand is not responsible for delays caused by payment authorization issues.

5. Taxes

  • Applicable sales tax is calculated and displayed at checkout as required by law
  • Tax amounts vary based on shipping address and local regulations

6. Fraud Prevention

To protect both our customers and our business, we may:

  • Verify payment and billing information
  • Cancel orders suspected of fraudulent activity
  • Request additional verification when necessary

These measures help ensure a secure shopping environment for all customers.

7. Refunds

  • Approved refunds are issued to the original payment method used at checkout
  • Refund timelines and conditions are outlined in our Refund & Returns Policy
  • Please allow additional time for your bank or payment provider to process and post the refund

8. Contact Information

If you have questions about payments, billing, or charges, please contact us:

Luxx Brand
📍 Address:
7065 Westpointe Blvd STE 205
Orlando, FL 32835
United States

📞 Phone: +1 321-634-2047
📧 Email: support@luxxzcollection.com